Tommy Nix Auto Group is a renowned auto repair shop located at 3001 S Muskogee Ave, Tahlequah, OK. With a commitment to exceptional customer service, this establishment has become a trusted name in the automotive industry. Their parts department is highly regarded for its outstanding customer service, going above and beyond to ensure customer satisfaction. The team at Tommy Nix Auto Group is dedicated to providing a seamless and hassle-free experience for their customers, whether it's purchasing a new vehicle or seeking automotive repairs. The knowledgeable staff, led by service manager Nathan, is always ready to assist and cater to the unique needs and concerns of their clients. With state-of-the-art facilities and a welcoming waiting area, the Tommy Nix Auto Group offers a comfortable and enjoyable environment for customers while their vehicles are being serviced.
Reviews
This has been the WORST experience buying a car. But worse than that I have only had my car 6 mo. The engine light keeps coming on ( because it’s faulty) and they refuse to fix it (even though my car is under warranty) because the light goes off after so many starts… hence it being faulty so therefore it won’t stay on or off… I’m looking to sell it now. Don’t want this headache especially from the car dealership. The Tommy Nix in Muskogee has been great and that’s where I take it for the oil change but unfortunately they cannot work on my car. I have spent HUNDREDS to get the smoke smell out of the car which is only a 2020 including a $225 car detail . This whole experience has been bad
We had a good experiance, pretty low stress. We did our research before we purchased and the trade in they provided was fair, the sale price of the new vehicle was fair, they did not try and add any junk fees. Low pressure once in finance, they did not beat us up.
The vehicle had one issue that was agreed upon they would fix, they held up their part of the bargin and is being taken care of.
Our sales person Justin Smith was very helpful and again no games or pressure.
I brought both my vehicles to Tommy Nix in Tahlequah for service. They drained my washing fluids and didn’t fill it back up. When I questioned that they said they ran out of washing fluid. I had to go buy some to put in myself and they didn’t give me any discount. My vehicle had grease on the steering wheel and door handles after they got done. They told me I needed to change my air filter in my vehicle so I said change it. They never changed it but I sure did pay for it!! I know this because I started going to a different place to get my vehicles serviced, they checked my vehicle and saw the filter, showed it to me and it was HORRIBLE! My other vehicle didn’t get serviced like it should either. I will NEVER be back to Tommy Nix!!
Wasted my family’s time and money. Instead of examining our car they trusted the code reader machine and fixed the wrong part. Paid almost $3,000 for the thing they thought was wrong. The car wouldn’t drive the next morning and they said they’d pay for a tow. After learning it was a small and minor $40 part they wanted to charge us $400 to fix it. We declined and said we’d do it ourselves. I guess as a result we were footed the bill for the tow.
This is the second time I've tried to use GM rewards points for service with no luck. Each time everyone acts like they have never heard of GM rewards. In the past you could choose an amount you wanted to spend from your rewards, print, and submit at time of payment. Now, the website clearly states, "notify your Chevrolet Certified Service Advisor you would like to use your My Chevrolet Rewards points towards your bill." I will use a different Chevrolet dealer from now on.
This was the fastest and easiest experience we have had purchasing a new vehicle. We visited with Rory about what we were wanting. He immediately started looking for it and worked his magic to get it to the dealership for us. On the day we picked it up, we arrived about 5:30pm and was leaving with our new Crimson Trailblazer by 6:30pm. We are very pleased with the entire process. Thank you to Rory and all the other team members involved to make this experience a great one!! We will be back…again!
Parts department has excellent customer service. Cannot stress enough how amazing they are. They went well above and beyond the Call of Duty to make sure that I was taken care of.
NIX Auto group accommodated of all of my automotive inquiries about repairs or uncertainties pertaining to the vehicle warranty. The waiting area was truly a hospitality room with outgoing state of the art design in automobile. Thank you
Location
3001 S Muskogee Ave, Tahlequah, OK 74464, United States
Hours
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Updating...
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